Crop Insurance Underwriting Assistant

Role Overview

• Support underwriters by assisting with the review and processing of applications, production reports, and acreage reports.
• Organize and maintain records by scanning, uploading, and accurately identifying documentation in processing systems.
• Provide excellent customer service by responding to inquiries, assisting with requests, and ensuring a positive and professional experience.
• Communicate with agents to clarify or correct any discrepancies in provided information.
• Review existing coverage amounts to determine appropriate benefit levels.
• Verify and ensure policy forms comply with Risk Management Agency (RMA) guidelines.
• Perform accurate and timely data entry tasks as needed.
• Research and resolve underwriting-related inquiries.
• Analyze applications and documentation to identify areas requiring additional research.
• Participate in other tasks and responsibilities as assigned.
• Receive ongoing feedback and coaching to enhance research skills, timeliness, and professional attitude, while building adaptability and initiative to manage new tasks, changes, and diverse teams or systems.

Requirements

• High school diploma (or equivalent) required
• 0–3 years of related experience preferred
• Experience in crop insurance is a plus
• Strong problem-solving skills
• Ability to work well in a team environment
• Basic knowledge of administrative and office tasks
• Proficiency with computers, including Microsoft Office
• Strong verbal and written communication skills
• Comfortable interacting with people at all levels, both inside and outside the organization
• Good time management, organization, and project management skills
• Detail-oriented with a strong customer service mindset
• Able to manage multiple projects while maintaining a positive and professional attitude.

Benefits

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits