collaborating with solutions engineering, infrastructure operations, and infrastructure service management teams in the design and build of infrastructure solutions/blueprints for area of responsibility
participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments
transitioning knowledge to infrastructure operations
Requirements
Bachelors Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience
Infrastructure Automation
Operations Management
Hands on FileNet experience
ITIL v3
IT standards, procedures, policies
Ability to simplify & standardize complex concepts / processes
Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
Oral & written communications
Problem solving / analytical skills, tools and techniques
Supplier management
Ability to prioritize and make trade-off decisions
Drive cross functional execution
Adaptability and ability to introduce / manage change