Patient Contact Center Scheduler I

Role Overview

• Manage inbound and outbound calls with the goals of accurately scheduling patients
• Assist with matching patients/customers' needs to the appropriate provider or resource
• Assess the caller’s needs and response to ensures the appropriate resolution for the inquiry or issue

Requirements

• High School Diploma/GED
• 1 year Healthcare contact center, ambulatory or acute clinic or physician office experience

Benefits

• Health insurance
• Retirement plans
• Paid time off