Provide technical assistance to key customers, including troubleshooting, product recommendations, and application guidance.
Serve as a subject matter expert on product portfolio and its applications in customer processes.
Conduct on-site visits to support product trials, installations, and performance evaluations.
Diagnose technical issues and collaborate with R&D and manufacturing teams.
Deliver technical presentations and training sessions for customers and internal teams.
Collect and analyze performance data to optimize product usage.
Work closely with Sales, Marketing, and Technical teams to develop tailored solutions.
Prepare detailed reports on trials, technical findings, and recommendations.

Experience in specialty chemicals or related industries
Strong technical expertise
Excellent customer-facing skills
Passion for solving complex technical challenges
Ability to support customers with innovative solutions
Strong knowledge of specialty chemicals, formulations, and application processes.
Ability to diagnose and resolve technical issues quickly and effectively.
Excellent verbal and written communication for customer interactions and reporting.
Ability to manage technical projects and trials from start to finish.
Proficiency in analyzing performance data and drawing actionable insights.
Familiarity with CRM systems, technical documentation tools, and Microsoft Office.

Technical Service Engineer

Key skills