Understand the application and performance of Sparksoft’s established policies and procedures.
Support the development and maintenance of policy and procedural documents.
Work with the Quality Management Organization (QMO) team to develop, apply, and assess the performance of Sparksoft’s defined project processes.
Perform internal audit assessments of project process compliance, compile reports, present findings, and identify an action plan towards compliance
Support internal activities related to audits and assessments performed on Sparksoft by external bodies, such as CMMI and ISO.
Identify possible improvements to support ongoing process and quality improvement.
Produce and maintain documentation related to work activities (e.g meeting minutes, procedural descriptions, compliance checklists, audit notes, etc.)
Maintain documentation on Microsoft SharePoint.
Support the creation and maintenance of training materials.

Familiar with the concepts of Information Technology development processes (Agile, waterfall, etc.)
Demonstrated experience conducting process and quality audits.
Must be able to work independently and as part of a team.
Excellent written and verbal communication skills.
Strong proficiency with Microsoft Office programs.
Experience using Microsoft SharePoint.
Familiar with the use of a Process Asset Library (PAL) or Quality Management System (QMS).
Comfortable speaking or presenting to small groups.

Competitive compensation and a 401(k) with employer contributions to help you plan for the future
Flexible paid time off and hybrid ways of working that support true work-life balance
Comprehensive health coverage—including medical, dental, vision, life, and disability insurance
A curated in-office experience designed to foster community, team connections, and innovation
Opportunities to give back through Sparksoft Cares, including annual company-wide fundraising events
Training and development programs that build new skills and prepare you for leadership roles
A collaborative, transparent, and fun culture—recognized as a Great Place to Work®

Quality Assurance Specialist

Key skills