Manager – Business Intelligence, Data Governance

Role Overview

• Lead the delivery of BI solutions that provide applicable insights across LCS operations, finance, delivery, quality, and performance management.
• Partner with business stakeholders to understand priorities, translate requirements into analytics and AI‑enabled insight opportunities, and prioritise BI demand.
• Improve adoption of standardised dashboards, and self‑service analytics to maximise value from existing BI platforms.
• Align insights to strategic priorities and enable proactive, data-driven decision-making across LCS.
• Identify opportunities where advanced analytics, predictive insights, or AI‑assisted decision support can enhance outcomes.
• Define LCS data governance frameworks, including data ownership, stewardship, standards, and quality controls.
• Establish consistent definitions, metrics, and master data practices to reduce gaps and improve trust in data.
• Ensure data foundations (quality, lineage, security, access, and documentation) are in place to support AI readiness and responsible AI use.
• Partner with enterprise data, IT, cybersecurity, compliance, and AI governance teams to ensure agreement on corporate policies.
• Monitor and continuously improve data quality, integrity, and consistency across different LCS data sources, recognising that AI success is directly dependent on high‑quality, well‑governed data.
• Support AI use case prioritisation by assessing data feasibility (availability and accuracy) for use cases under consideration.
• Serve as the LCS data and analytics subject‑matter expert, guiding best practices for reporting, visualisation, data governance, and AI‑adjacent analytics capabilities.
• Support integration initiatives, system changes, and new digital capabilities by ensuring data readiness, governance, and reporting alignment.
• Collaborate with AI, digital, and automation initiatives to ensure LCS data is prepared for AI models, copilots, and advanced analytics use cases.
• Contribute to the LCS Operational Excellence strategy by promoting analytics, governance, and AI‑ready data practices into business processes.
• Lead a team of BI managers, data engineers, scientists and analysts (combination of direct and indirect), fostering a culture of collaboration, curiosity, and continuous improvement.
• Act as a trusted advisor to senior leaders, clearly communicating insights, risks, data limitations, and AI readiness considerations in a business‑focused manner.
• Educate and influence partners on the importance of data quality, governance, and discipline as critical enablers of AI success.
• Build strong cross‑functional relationships across LCS, IT, Finance, Quality, Operations, and Digital/AI teams.

Requirements

• 10+ years of background in Business Intelligence, analytics, and data visualisation tools (e.g., Power BI or equivalent).
• Demonstrated experience with data governance, data quality management, and data standards in complex organisations.
• Understanding of AI and advanced analytics concepts, including how data quality, structure, and governance impact model performance and reliability.
• Experience working with multiple data sources, integrating disparate systems, and addressing data consistency challenges.
• Ability to translate business questions into structured and AI‑enabled insight solutions.
• Proven experience partnering with senior stakeholders to drive adoption of analytics and AI‑informed decision making.
• Experience balancing tactical reporting needs with long‑term strategic analytics, governance, and AI readiness initiatives.
• Familiarity with the LCS business, operational, services, or industrial business models
• Experienced people manager, both direct and indirect.

Tech Stack

• Cyber Security

Benefits

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development
• ... and other local benefits!