Client facing individual responsible for the delivery of consultancy services at a client site(s).
Plans, leads and delivers clinical command center programs with large scope and scale, ensuring high quality delivery within area of responsibility and client satisfaction.
Manages program deliverables, timelines, risks and resource requirements.
Uses sound judgement to make decisions and solve complex problems or tasks with client team or project team.
Develops and demonstrates specialized knowledge related to patient flow, quality, hospital operations and clinical practice in hospitals and non-hospital settings.
Serves as a resource for best practices and quality.
Contributes towards strategy and policy development, product roadmap and client roadmap.
Establishes credibility quickly, develops deep client relationships and engages with client stakeholders at all levels including executive-level sponsors and front-line caregiver teams.
Brings new perspective on existing solutions.

5+ years experience in hospital patient flow and/or access consulting serving major US health systems.
Role requires significant experience in healthcare consulting and knowledge of hospital operations.
Demonstrated understanding of the healthcare industry and major trends in the geography in which client projects are delivered.
Demonstrated project management expertise or certification.
Experience creating impactful executive client facing communications and presentations.
Experience driving change using Change Management tools, LEAN or Six Sigma.
Experience leading teams, delivering feedback and coaching successfully
Highly proficient in Microsoft Office Suite, especially Excel and Power Point
Able to travel at least 80% (Weekly travel Monday-Thursday)

Consulting Manager

Key skills