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Heavy Duty Truck Mechanical/Electrical Service Consultant at DXC Technology | JobVerse
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Heavy Duty Truck Mechanical/Electrical Service Consultant
DXC Technology
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Heavy Duty Truck Mechanical/Electrical Service Consultant
Troy, Michigan, United States of America
Full Time
2 weeks ago
Visa Sponsor
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About this role
Role Overview
Provide diagnostic information over the phone in a clear and concise manner
Troubleshoot truck component failures mechanically and electrically
Provide customer service and problem resolution
Maintain customer database and documentation
Requirements
Exceptional customer service skills
Troubleshooting over the phone and via email
Computer proficient
Great typing skills and detail oriented
Medium/heavy duty truck component knowledge
Strong mechanical and/or electrical knowledge
Strong spatial relationship skills
Understand mechanical operations and failure analysis
Strong background in electrical troubleshooting
Strong understanding of wiring schematics
Practical application experience in automotive work
ASE Automotive and Heavy Truck certifications preferred
Working mechanical knowledge of Class 7 and 8 trucks
Benefits
Overtime is available is available in this position
Apply Now
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