Senior Manager, Product Designer – UX/UI

Role Overview

• Work with the product, business and technology teams to define, scope and manage the end-to-end product experience
• Manage the design team activities from research and ideation through to execution and ensure consistent high-quality outcomes
• Guide UX designers on design strategy related to research and insights generation and then execute high quality UX artefacts
• Guide UI designers on executing best in class visual design work that is consistent, on brand and user backed
• Work with the front end developers to ensure the successful implementation of the visual design and product interaction
• Mentor and coach the design teams, specifically with new ways of working and mapping strategy to execution
• Identify and remove team impediments
• Work with CPO and POs to align the roadmap to vision and continuous insights to ensure voice of the customer is heard
• Constantly look for better ways of solving technical problems and designing the solution, not afraid to challenge the status quo
• Attend events and sessions, promoting customer focus, and being visible at town hall events.
• Synchronizing customer research and map customer journeys for the constituent across teams
• Synthesize customer insights across research by each team at the journey level
• Help define and shape the experience strategy, facilitating work sessions with stakeholders and users to define key design goals and requirements.

Requirements

• Ability to plan, direct and deliver clear research process and artefacts (e.g., qualitative, quantitative, usability testing, task flows, wireframes, mockups, prototypes and design systems to guide consistency across teams
• Can make design decisions at a team and product level
• Experience working on projects that span multiple organizations and business units
• Significant experience driving design outcomes in an Agile infrastructure, environments, and deployment strategies
• Seasoned design expertise with deep insight into newest methods, trends, and design operations
• Experience in Agile Development as a product designer, including tools such as Jira and Confluence
• Experience managing design priorities within the backlog
• Understands relationship between Product Owner, Scrum Master, and rest of the team, with a strong sense of design thinking
• Strong communication skills with ability to align the organization on complex product decisions while advocating the voice of the customer
• Active coach and mentor whose goals are to grow and maximize the team’s potential

Benefits

**Health Insurance **– At Makro Pro, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

**Provident Fund **– Makro Pro cares about your long-term plan! We offer 3% provident fund.

**Year-end bonus **– We include variable and performance bonus for our employees.

**Gym Facilities **– Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!

**Attractive Vacations days **– Enjoy our attractive annual leave. Let’s say the minimum is 18 days!

**No overtime **– We work 5 days a week with. We set our own goals and deadlines.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Best Culture

• Clear focus.
• Diverse Workplace (Our members are from around the world!)
• Non-hierarchical and agile environment
• Growth opportunity and career path