Key skills
CloudPhotoshopCustomer SuccessSales
About this role
Role Overview
- Partner with the Head of Customer Success to develop actionable account plans
- Lead, mentor, and inspire a team of customer success managers
- Develop and roll out customer success strategies
- Ensure renewal readiness and risk mitigation
- Collaborate closely with sales, product, marketing, and support teams
Requirements
- Prior hands-on professional experience using Adobe Creative Cloud applications including Photoshop or Premiere Pro
- Proven track record of leading high-performing, customer-facing teams
- Exceptional problem-solving and analytical skills
- Passion for customer success
- Demonstrated ability to scale and manage a centralized customer success organization
Tech Stack
- Cloud
Benefits
- Comprehensive benefits programs
- Professional development opportunities
- Flexible work arrangements
- Paid time off