Manager, User Experience

Role Overview

• Manages a small team of designers and/or researchers working on projects or features
• Sets clear expectations for deliverables and provides regular feedback to team members
• Creates work plans based on project requirements and team capacity
• Supports team members in developing their design and collaboration skills
• Collaborate with product and engineering teams to coordinate design work
• Provides status updates on team progress and upcoming deliverables
• Coordinates with peer designers to maintain consistency
• Manages team resources appropriately within project budgets
• Follows established workflows and ensures team uses design system components correctly
• Reviews designs to ensure quality and consistency with standards
• Raises user experience concerns in project planning discussions
• Coordinates with researchers to ensure insights inform design work
• Tracks team progress against project milestones and flags risks
• Addresses team dynamics and supports positive collaboration
• Participates in hiring and helps onboard new team members

Requirements

• Bachelor’s degree in design, HCI, Psychology, or related field
• 6+ years of experience in UX design or research
• 1-2+ years of people management experience or strong lead experience ready for management
• Demonstrated success delivering quality UX work on projects
• Experience of collaborating with product and engineering teams
• Familiarity with design systems and standard UX processes
• Track record of supporting peer development through mentoring or leading.

Benefits

• ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment.