Primary point-of-contact for major account/(s) regardless of account’s geographic location.
Maintains contact with account at a high, executive level, focusing on the strategic nature of the relationship.
Sells the organization’s products or services to and manages relationships with existing national named accounts.
Responsible for rapidly growing and retaining named accounts while ensuring ongoing customer service.
Responsible for identifying and qualifying long-term and short-term business opportunities and actively identifying and addressing competitive threats.
Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision-making processes and overcomes objectives to closure, and closes sales in a professional and effective manner.
Responsible for significant key partner relationship management and development.
Facilitate executive-level relationships between the customer, F5 and its partners including; facilitating communication on strategic and tactical issues and maintaining continuity.
Maintain up-to-date knowledge of industry trends, technical developments and government regulations that effect target markets.
Understand organization’s business needs, develop application of products and services and communicate how F5’s technical profited solutions will address those needs.
Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals.
Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management).
Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce is utilized appropriately and maintained on a regular basis.
Develop and maintain detailed account profiles including interpersonal charts for all accounts to be reviewed by management on a quarterly basis.
Develops strategy for sustained management and success of business and coordinates resources to ensure goals are met.
Partner with internal and external teams and channels to develop creative technical solutions to improve F5´s footprint and Customer dependent in account.
Duties require the ability to travel up to 50% via automobile and airplane, and may require being on call periodically and working outside normal working hours (evenings and weekends).
Requirements
8+ years of direct work experience in a relevant account management environment
BA/BS degree or equivalent experience.
Strong negotiation and closing skills
Strong solution selling and presentation abilities
Advanced client interfacing and customer-focused approach
Strong Influencing skills
Proven selling skills in a complex matrix environment
Demonstrates effective use of internal relationships and resources
Strong ability to effectively handle time and prioritize workload, develop and lead pipeline and forecasting
Requires specialized knowledge in networking products, preferably those of F5
Experience with Internet related software or systems.