Support and help coordinate the implementation of new CRE systems and new system features
Manage functional readiness activities including configuration support, testing, documentation, and rollout coordination
Ensure new systems and features are aligned with defined business processes and requirements
Analyze CRE processes and identify improvement and optimisation opportunities
Document current
and future-state workflows related to CRE systems
Act as a supporting Business Analyst and QA partner for automation initiatives built on CRE systems
Define test scenarios, manage UAT cycles, and validate automation outcomes
Work across multiple projects and process changes in parallel
Act as the interface between CRE stakeholders, Automation Specialists, vendors, and Group Technology
Ensure system documentation, SOPs, and process flows are created and maintained

1–3 years’ experience in system analysis, business analysis, or digital delivery roles
Proven ability to manage and contribute to multiple projects simultaneously
Experience in process mapping, requirements definition, and UAT
Experience supporting or coordinating system implementations
Strong stakeholder management and communication skills
Demonstrating curiosity and openness toward AI and emerging technologies, with a willingness to continuously learn, adapt, and share knowledge

Associate CRE Systems & Process Specialist – Flutter Functions

Key skills