Technical Training Instructor – Partner Enablement

Role Overview

• Deliver instructor-led technical training courses primarily aligned to the Extreme Certified Network Associate (ENCA) program, with occasional delivery of Extreme Certified Professional (ECP) courses.
• Teach partners how to deploy, operate, and troubleshoot Extreme solutions using real-world experience and practical examples.
• Select and own two to three core technology domains to teach, aligned with personal technical strengths and business needs.
• Deliver training primarily in person, with occasional virtual instructor-led sessions.
• Travel up to 40 percent to deliver partner training, typically teaching on Tues/Wed/Thurs.
• Leverage field, support, or services experience to enrich course delivery with practical insight and real-world scenarios.
• Update and improve existing course materials as needed, with guidance and support from the enablement organization.
• Assist with the creation of new training content and labs as the partner program continues to scale.
• Contribute to hands-on lab development and assist with certification lab exam creation within assigned technologies.
• Engage partners in a consultative, approachable manner that builds trust, confidence, and advocacy for Extreme solutions.
• Serve as a visible ambassador for Extreme’s technology, culture, and partner-led growth strategy.

Requirements

• Strong hands-on experience with enterprise networking technologies.
• Background in GTAC, Professional Services, Systems Engineering, or a similar customer
• or partner-facing technical role.
• Excellent presentation and interpersonal skills, with the ability to communicate technical concepts clearly and confidently.
• Comfort leading discussions, answering live technical questions, and engaging audiences in a classroom or workshop setting.
• Willingness to learn instructional techniques and grow into a formal training role.
• Ability and willingness to travel up to 50 percent.
• Passion for helping partners succeed and for representing Extreme professionally.

Benefits

• Diversity and inclusion are vital parts of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive.