Design and maintain monitoring solutions for infrastructure, application performance, and user experience
Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments
Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times
Lead incident response, including identification, triage, resolution, and post-incident analysis
Conduct capacity planning, performance tuning, and resource optimization
Collaborate with security teams to implement best practices and ensure compliance
Manage deployment pipelines and configuration management for consistent and reliable app deployments
Develop and test disaster recovery plans and backup strategies
Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes
Participate in on-call rotations and provide 24/7 support for critical incidents

Proficiency in development technologies, architectures, and platforms (web, API)
Experience with cloud platforms (AWS, Azure, Google Cloud) and IaC tools
Knowledge of monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack)
Experience in incident management and post-mortem reviews
Strong troubleshooting skills for complex technical issues
Proficiency in scripting languages (Python, Bash) and automation tools (Terraform, Ansible)
Experience with CI/CD pipelines (Jenkins, Harness, GitLab CI/CD, Azure DevOps)
Ownership approach to engineering and product outcomes
Excellent interpersonal communication, negotiation, and influencing skills
Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent experience

Principal Site Reliability Engineer – Software Engineering

Key skills