Design and develop self-paced eLearning modules using authoring tools such as Articulate Storyline, Rise, or equivalent — from storyboard through final published output
Build scenario-based learning experiences, clinical case studies, and branching simulations that reflect the complexity of pediatric virtual care
Create performance support materials including job aids, quick reference guides, and workflow-embedded resources for clinical and operational teams
Develop assessments and knowledge checks grounded in adult learning principles and aligned to observable performance outcomes
Translate complex clinical and technical content into clear, accessible learning that resonates with a diverse, multidisciplinary workforce
Partner with clinical subject matter experts, operational leaders, and technology stakeholders to conduct needs analyses and define learning solutions
Collaborate with the broader L&D team to ensure design consistency, brand alignment, and quality across all learning products
Participate in project intake, scoping, and timeline management, communicating clearly with stakeholders throughout the design process
Evaluate the effectiveness of learning solutions using data from the LMS (Docebo), learner feedback, and performance indicators
Stay current with instructional design methodology, healthcare learning trends, and emerging tools — and bring that knowledge back to the team
Contribute to the ongoing refinement of L&D standards, templates, and design processes

Business Healthcare and clinical experience
3–5 years of instructional design experience, with a portfolio demonstrating eLearning, scenario-based learning, and job aid development
Proficiency in at least one eLearning authoring tool (Articulate Storyline and/or Rise strongly preferred)
Demonstrated ability to work with clinical or technical subject matter experts to develop accurate, nuanced learning content
Strong writing skills — you can make complex content clear without oversimplifying it
Experience managing multiple projects simultaneously in a fast-paced, iterative environment
Comfort with ambiguity — you are resourceful, proactive, and don't wait to be handed a fully formed brief
Experience designing learning for healthcare, clinical, or regulated environments (Preferred)
Familiarity with Docebo or similar learning management systems (Preferred)
Experience designing for equity — including culturally responsive content, plain language, and accessibility standards (Preferred)
Background or coursework in instructional design, education, healthcare, or a related field (Preferred)

Instructional Designer

About this role