Ensure end-to-end delivery of technical projects including requirements gathering, milestone planning, technical solutioning, documentation, execution, and final delivery.
Act as the main point of contact for client-facing technical projects, helping to set expectations around scope and timeline and re-prioritizing as needed.
Collaborate across internal teams (Engineering, Content, Ops/DevOps, Deployment etc.) and client teams to coordinate seamless execution.
Identify risks early, create mitigation strategies, and resolve project roadblocks with minimal impact.
Maintain transparent communication with internal and external stakeholders, keeping them informed of progress and challenges.
Leverage Jira, Confluence, and Asana project dashboards to provide project visibility and performance tracking.
Identify and implement improvements in project delivery processes to drive continuous improvement and scalability

5+ years of experience in project or program management, with technical or digital project experience.
Technical background or understanding of software engineering, infrastructure, and software deployment practices.
Strong experience with Agile methodologies.
Strong experience with Jira, Confluence, and other Agile project tools.
Proven ability to manage distributed and cross-functional teams.
Experience in QSR, digital signage, or retail technology industries (preferred).
Familiarity with Content Management platforms (preferred).
Experience with API-based software integrations (preferred).

annual market competitive bonus program
Thrive Program with flexible work options
dedicated time for health and wellbeing (e.g., virtual Yoga or meditation sessions)
Global Wellness paid day off
Give Back Day for community impact

Technical Project Manager

Key skills