About this role
Role Overview
- Implement best business practices to improve data quality and efficiency
- Collect and analyze process data to develop business practices and procedures
- Support daily claim deferral process and operational issue resolution
- Develop metrics for process measurement and identify indicators for future improvement
- Collect data to determine root cause of problems and measure performance
Requirements
- U.S. citizenship required
- Successfully receive interim approval for government security clearance (NBIS
- National Background Investigation Service)
- 3 years of claims operations experience, including experience with professional and institutional claims
- Experience with TRICARE claims processing and knowledge of TRICARE program
- Experience with Excel for data analysis and creating pivot tables
- Bachelor's degree preferred
- Business analysis, project, and process management experience
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
- many other opportunities