Key skills
CRMCommunicationTime ManagementRemote Work
About this role
Role Overview
- Managing executives daily calendar
- Scheduling meetings and calls with clients and leads
- Sending reminders for meetings and follow-ups
- Coordinating availability and rescheduling where necessary
- Managing all incoming leads via Monday CRM
- Contacting new leads via phone and email
- Gathering client information and project requirements
- Scheduling consultation calls between leads and the executive
- Updating lead status and maintaining accurate CRM records
- Following up with leads and rotating communication to maintain engagement
- Keeping Executive updated on lead progress and priority clients
- Answering incoming calls via Dialpad
- Responding to client queries and directing them accordingly
- Following up with clients regarding appointments and information
- Organising and maintaining files on Google Drive
- Assisting with document organisation and updates
- General administrative support for daily operations
- Assisting with posting enclosure projects on Instagram
- Keeping social media updated with recent work
- Assisting with invoicing clients
- Capturing invoices on QuickBooks
- Supporting basic finance admin tasks
- Assisting with proposals
- Providing daily reminders and operational support
Requirements
- Proven experience as an Executive Assistant, Administrative Assistant, or similar role
- Strong experience managing calendars, scheduling, and coordination across multiple priorities
- Experience working with CRM systems (e.g. Monday.com or similar) and maintaining accurate records
- Confident in lead management and client communication, including phone and email outreach
- Excellent written and verbal communication skills in English
- High level of organisation, attention to detail, and time management
- Ability to prioritise tasks and work independently in a fast-paced, remote environment
Benefits
- Comfortable working U.S. hours
- Remote work from home
- Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.