Director, Site Reliability Engineer

Role Overview

• Provide strategic leadership and oversight for four SRE teams, setting clear direction, priorities, and expectations aligned to business and engineering objectives
• Lead, mentor, and develop SRE managers and senior engineers, fostering a culture of accountability, operational ownership, innovation, and psychological safety
• Define and own the SRE and Platform Engineering strategy and roadmap, ensuring alignment with cloud transformation initiatives and long-term organizational goals
• Serve as a key voice in architectural and platform decisions, influencing designs with a focus on scalability, reliability, automation, and operational efficiency
• Partner with executive leadership to communicate reliability posture, risks, and investment needs in clear business terms
• Establish and continuously evolve SRE principles and best practices, including SLIs, SLOs, error budgets, toil management, and reliability-driven prioritization
• Provide technical direction and governance across GCP (preferred) and AWS environments, ensuring consistent reliability and operational patterns
• Drive the evolution of Platform Engineering, enabling self-service infrastructure and guard-railed service delivery for application teams
• Own strategy and standards for Infrastructure-as-Code (IaC) and automation, leveraging tools such as Terraform or equivalent frameworks across cloud environments
• Ensure observability excellence through metrics, logging, tracing, alerting, and proactive capacity and performance management
• Provide executive leadership during large-scale or high-impact incidents, ensuring effective coordination, escalation, and stakeholder communication
• Define, refine, and scale incident management and on-call practices, emphasizing resilience, sustainability, and rapid recovery
• Champion blameless postmortems, ensuring root causes are addressed and learnings are translated into systemic improvements
• Partner with Security and Compliance teams to ensure systems meet security, privacy, and regulatory requirements without compromising reliability
• Own and report on reliability metrics, operational KPIs, and service health for leadership and executive stakeholders
• Drive continuous improvement through reliability reviews, retrospectives, and data-driven decision-making
• Balance reliability, velocity, and cost across platforms, applying error budgets and capacity planning to guide trade-offs

Requirements

• 10+ years of experience in SRE, infrastructure, platform, or systems engineering roles, with 5+ years leading managers and senior technical teams
• Direct, hands-on experience in Site Reliability Engineering, including operating production systems at scale
• Strong experience with Google Cloud Platform (GCP) or equivalent public cloud (AWS or Azure), including distributed, cloud-native architectures
• Proven expertise in Infrastructure-as-Code (IaC) and automation frameworks (e.g., Terraform or similar)
• Deep understanding of observability ecosystems (metrics, logging, tracing), CI/CD pipelines, and DevOps/SRE tooling
• Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders, influencing at all levels of the organization.

Tech Stack

• AWS
• Azure
• Cloud
• Google Cloud Platform
• Terraform

Benefits

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays
• Flexible time off for exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups