Forward Deployed Automation Engineer

Role Overview

• Build High-Impact Automations
• Design, develop, and deploy automation solutions that eliminate manual work and improve operational efficiency across Workforce Management and operational processes.
• Operate as a Forward Deployed Engineer
• Work directly with operational teams on the operations floor to observe workflows, identify inefficiencies, and uncover automation opportunities.
• Rapid Prototype-to-Production Development
• Build functional prototypes quickly, test them with SMEs and operational teams, and iteratively refine solutions until they are ready for production deployment.
• Develop Tier 1–2 Automations
• Create scripts, RPA workflows, data pipelines, and integrations that automate operational tasks such as reporting preparation, data extraction, scheduling administration, and operational monitoring.
• Operational Process Discovery
• Observe operational workflows directly on the operations floor, partnering with Team Leads and analysts to identify repetitive tasks, reporting bottlenecks, and manual processes suitable for automation.
• Apply Intelligent Automation Approaches
• Leverage RPA, scripting, APIs, data integrations, and Agentic AI approaches to build intelligent automation solutions capable of handling complex workflows.
• Collaborate Closely with Operations
• Maintain daily interaction with Team Leads, analysts, and operational SMEs to gather feedback and continuously refine automation solutions through iterative development.
• Enable Citizen Automation
• Support and guide operational leaders in building their own simple automations, helping scale automation capabilities across the organization.
• Teach and Mentor Automation Practices
• Promote automation thinking and best practices within operations by coaching teams and encouraging innovation at the frontline level.
• Build Business Impact Cases
• Quantify the operational impact of automation initiatives by measuring time savings, productivity improvements, and efficiency gains. Develop business cases demonstrating ROI and operational value.
• Present Solutions and Outcomes
• Communicate automation opportunities, prototypes, and results clearly through presentations, demos, and documentation for both operational and leadership audiences.
• Ensure Automation Reliability and Quality
• Validate automation outputs through sandbox testing and SME validation, ensuring production deployments are stable and reliable.

Requirements

• Strong proficiency in:
• Python (preferred)
• PowerShell or similar scripting languages
• Automation frameworks and workflow orchestration tools
• Experience developing automation solutions using platforms such as:
• UiPath
• Automation Anywhere
• Power Automate
• Custom automation frameworks
• Strong experience with:
• SQL and data querying
• Data transformation and automation pipelines
• API integration and service-based architectures
• REST APIs and system integrations
• Experience working with modern engineering environments such as:
• AWS, Azure, or GCP
• Docker or containerized workflows
• CI/CD pipelines
• Cloud-based automation architectures
• You must demonstrate a strong capability and eagerness to implement modern AI-driven automation approaches.
• We expect candidates to have practical knowledge of, or demonstrated ability to rapidly adapt to:
• API integration with modern LLMs (OpenAI, Gemini, etc.)
• Retrieval-Augmented Generation (RAG) concepts
• Agentic AI workflows and AI-based decision automation
• Advanced prompt engineering and orchestration

Tech Stack

• AWS
• Azure
• Cloud
• Docker
• Google Cloud Platform
• Python
• RPA
• SQL

Benefits

• Private medical and life insurance from day one
• Budget for professional growth (certifications)
• Schedule flexibility.
• Extra bonus based on performance.