Salesforce Product Owner

Role Overview

• Own and prioritize the Salesforce product backlog across all work types, including operational support, small enhancements, and strategic initiatives
• Make clear, defensible tradeoff decisions based on business value, risk, capacity, and timing
• Define and maintain Salesforce product roadmaps that align with enterprise objectives and operational realities
• Establish and communicate clear product goals, outcomes, and success criteria
• Serve as the single point of accountability for what work is done and when, ensuring transparency and alignment with stakeholders
• Partner with stakeholders across Sales, Legal, Operations, Finance, and other functional areas to understand priorities, constraints, and desired outcomes
• Facilitate prioritization conversations and manage competing stakeholder demands in a structured, value-based manner
• Communicate roadmap decisions, sequencing rationale, and capacity constraints clearly and consistently
• Act as the primary escalation point for prioritization questions and scope tradeoffs
• Partner closely with Business Analysts to ensure business needs are clearly understood, well-defined, and ready for delivery
• Collaborate with Salesforce Administrators and Developers to align backlog priorities with delivery capacity and technical considerations
• Participate in sprint planning and backlog refinement to ensure work is appropriately sequenced and ready for execution
• Accept completed work based on defined outcomes and business value, not just functional completion
• Ensure user stories and acceptance criteria are complete, clear, and aligned to intended outcomes
• Validate that proposed solutions meet business objectives without prescribing detailed implementation approaches
• Maintain alignment between business intent, delivered functionality, and measurable outcomes
• Support UAT readiness and outcome validation

Requirements

• Bachelor's degree in Business, Information Technology or a related field, or equivalent experience
• 4+ years of relative experience as a Product Owner, Product Manager, or similar role supporting Salesforce or enterprise platforms
• Proven experience owning and prioritizing backlogs in complex, high-demand environments
• Strong ability to make and communicate prioritization and tradeoff decisions across competing stakeholder needs
• Experience working within Agile delivery models (Scrum, SAFe, or similar)
• Prior experience using Atlassian tools such as Jira and Confluence
• Strong understanding of Salesforce capabilities and enterprise business processes (Salesforce Administrator or Advanced Administrator certification preferred)
• Excellent communication, facilitation, and stakeholder management skills
• Detail-oriented, highly collaborative, and resilient in the face of ambiguity and competing priorities.

Benefits

• Competitive compensation package
• Annual bonus or long-term incentive opportunities