Shadow experienced technician on service calls.
Perform basic equipment checks
Travel to customer sites to assist with installation and repair of equipment.
Under supervision, perform preventative maintenance tasks to ensure optimal equipment performance and longevity.
Build and maintain strong customer relationships by providing timely, efficient, and professional service.
Effectively communicate with internal teams to ensure seamless customer support and service delivery.
Act as a liaison between the customer and the company to ensure customer satisfaction.
Adhere to all company safety policies and procedures, including OSHA, DOT Hazmat, and ISO9000 standards.
Operate material handling equipment safely and maintain a clean and organized work environment.
Maintain accurate records of service calls, maintenance activities, and customer interactions.

Basic mathematical, and mechanical aptitude; foundational electrical knowledge (Aptitude exam is part of application process; 70% passing score required)
Must hold a valid electrical license or be willing to obtain an electrical trainee card as a condition of employment, in accordance with industry requirements
Availability to work non-standard hours in a 24/7 work week.
Ability to lift 75 lbs. and carry equipment, climb ladders, and work in confined spaces
Ability to perform physical tasks, such as bending, stooping, and kneeling.
Good communication and interpersonal skills.
Valid driver's license and acceptable driving record for insurability.

Paid time off plus paid holidays
Medical/dental/vision insurance plan
Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
401K plan

Field Service Technician I – Travel Required

Key skills