Senior Technical Product Manager – Healthcare Technology

Role Overview

• Lead product roadmap for a cohort of Patient products and tools, aligning with customer value, regulatory constraints, and platform and division-level strategy.
• Identify and deliver AI-enabled capabilities that are anchored to client outcomes (e.g., content acceleration, conversational experiences, workflow automation).
• Track regulatory, market, and technology trends impacting Patient solutions, proactively assessing product impact and informing roadmap adjustments.
• Own the end-to-end product lifecycle—from opportunity sizing and estimation, to release planning, acceptance, and post-launch iteration.
• Gather, validate, and translate requirements into clear guidance for product development teams to support timely deployment and adoption.
• Embed security and compliance into product design and operations (e.g., HIPAA/PHI handling, accessibility, messaging compliance for outreach).
• Build and test AI-assisted voice and digital outreach campaigns that meet client specifications and compliance requirements.
• Partner with Customer Success to support successful campaign execution and reporting.
• Gather client feedback to inform use cases and value drivers.
• Partner with Product Marketing, Implementation, and Customer Success to plan launches—from early adopter to general availability—ensuring product readiness.
• Contribute to product launches and releases by developing documentation, demos, FAQs.
• Act as a product evangelist for UpToDate Patient tools, internally and externally, to drive adoption and value realization.
• Provide peer leadership and mentoring; elevate product management practices.

Requirements

• 4+ years of product management experience, ideally in healthcare technology, data platforms, or analytics.
• Strong understanding of data modeling, data integration, and analytics tools.
• Proven ability to translate technical concepts into business value.
• Experience with patient engagement solutions, voice and conversational design, accessibility, and/or AI-enabled healthcare solutions is a plus.
• Excellent communication, collaboration, and stakeholder management skills.
• Bachelor’s degree in a technical or healthcare-related field; advanced degree preferred.
• Travel Requirements <10% travel.

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave