Merchant Sales Advisor

Role Overview

• The Merchant Sales Advisor serves as an integral member of the Key Merchant Services sales teams in assigned districts and/or segments within Consumer Business Banking
• With a focus on growing client relationships with payment and card processing needs, the Merchant Sales Advisor assists as part of the client's trusted advisor team
• Provides recommendations and solutions to help ensure the team achieves their goals
• Will resolve client issues and execute appropriate action to ensure client satisfaction
• Consult with prospective businesses in identifying the proper payment solution to meet the business needs
• Present and sell merchant payment processing including credit card, check processing, gift cards, ACH, and the corresponding hardware and software products with small and medium-sized businesses.

Requirements

• A minimum of 1 year of payments related experience in a banking environment (required)
• A minimum of 1 year of success in a client focused environment with aggressive growth and service goals (required)
• Bachelor's Degree or equivalent experience (required)
• Strong financial acumen including the ability to read and understand financial statements
• Exceptional negotiating and closing skills
• Managing and nurturing client relationships by overseeing their accounts, identifying opportunities for growth, and ensuring clients receive tailored solutions to meet their business needs
• Persuading and motivating clients and colleagues to adopt solutions or take actions that align with business goals, using effective communication and interpersonal skills.

Benefits

• Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.