Head of Engineering – Payments

Role Overview

• Senior engineering leader for a high-volume, multi-product payments division within a SaaS company
• Reports to the CTO; sits on or adjacent to the executive leadership team

Requirements

• 10–15 years in software engineering, with at least 4–6 years in engineering leadership at the director level or above
• Direct experience owning a payment gateway or payment processing platform at scale — ideally $5B+ in annual transaction volume
• Background in multi-product SaaS environments, particularly vertical SaaS or embedded payments
• Hands-on background in payments infrastructure: gateway architecture, ACH processing, credit card networks, settlement, reconciliation
• Deep integration experience with major payment processors (Stripe, Worldpay, Braintree, Adyen, or equivalents)
• Strong cloud engineering foundation (AWS/GCP/Azure); comfort with distributed, high-availability systems designed for transaction peak loads
• Security-first engineering mindset with understanding of encryption, tokenization, and fraud surface area
• Must have personally led or co-led PCI DSS certification (Level 1 preferred) and recurring audits
• SOC 2 Type II ownership strongly preferred
• Familiarity with NACHA operating rules for ACH; SOX and/or HIPAA exposure a plus
• Track record of audit cycles with clean findings
• Has managed cross-functional engineering orgs of 25–50+ people including software engineers, QA, DevOps/cloud, and possibly security
• Experience managing distributed or nearshore teams — Colombia, LATAM, or Eastern Europe exposure a strong differentiator
• Operates comfortably as a peer to product, operations, and compliance leaders — not just a delivery executor
• Can translate technical strategy into business outcomes; fluent in budget ownership ($3–5M+ opex) and ROI framing
• Has contributed to executive-level strategic decisions, not just carried them out
• Demonstrated ability to run high-performing teams with strong engineering fundamentals: code quality, CI/CD, observability, incident response
• Experience with M&A integration or multi-product platform consolidation is a plus given the EverCommerce context

Tech Stack

• AWS
• Azure
• Cloud
• Google Cloud Platform

Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Continued investment in your professional development
• Day 1 robust health and wellness benefits, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program