Effectively plans, manages, and delivers the internal IT projects on time and within budget.
Facilitates communication between different team members (e.g. Systems Engineers, Network Engineers, Data Center Technicians, etc) and departments within the organization.
Applies project management expertise to ensure accurate and timely delivery of services.
Collaborates with team managers and resources to identify project approach, deliverables, tasks and resources required to complete a project.
Develops and actively manages project plans, identifying applicable phases, tasks, resources, deliverables and due dates using traditional project management practices.
Reviews proposed changes to project plans, including meeting with stakeholders to approve and implement beneficial changes.
Manages multiple projects and tasks in a deadline-driven environment and completes projects on time.
Continuously monitors and reports on project status to Upper Management (including C-Levels), including issues, risks, and escalations.
Continually develops and improves internal processes and documentation within the organization.
Requirements
Bachelor's degree in Business, Engineering, Project Management or other related field or equivalent professional experience
Five or more years of IT, Project Management, service delivery or customer relationship management experience
Proficient with Microsoft Office suite
Experience managing and track task execution using project plan templates
Basic understanding of data center/critical environment concepts, such as space, power, cooling and connectivity
Basic understanding of technologies found within data center architecture, such as routers, switches, firewalls, server components, storage, and virtualization.
Three or more years of progressive project management experience or team lead experience in an IT infrastructure environment (preferred)
PMP or Agile certification (preferred)
ITIL Certification (preferred)
Experience with Salesforce CRM (preferred)
Experience with Project Management applications such as MS Project or Clarity (preferred)
Prior experience working in a Data Center environment (preferred)
Experience in project managing customer migrations (preferred)
Tech Stack
Firewalls
PMP
Benefits
Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave for primary and secondary caregivers