Director, Business Specialist

Role Overview

• Utilize KPIs/metrics to evaluate the effectiveness of business specialist growth strategies including specialist deployment and performance manage the team to deliver results
• Establish clear expectations and advocate best practices regarding utilizing Salesforce (Sysco’s CRM tool) as the primary sales communication, collaboration and analytical tool
• Drive brand and specialty focus, and champion innovative items and Category Management conversion products through support of merchandising
• As the region’s Specialty company relationship owner, create clear lines of communication and partnership and identify additional opportunities to unlock growth
• Communicate growth and retention opportunities to a broad range of stakeholders, including the region VP and Directors of Region Sales on a frequent basis
• Determine the best usage of specialists as direct customer sales resources to support industry and region special events with Sales and Marketing
• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met
• Understands both the economic and cultural value that a safe organization with minimal environmental impact brings to an organization
• Is willing to drive Environmental, Health and Safety performance by providing necessary resources and holding their team accountable to complying with EHS programs, policies, and requirements
• Enable, champion and embrace an inclusive culture
• Perform other duties as assigned

Requirements

• 5 years managing professional sales team in the foodservice industry and 5+ years leading a B2B sales team in a professional sales environment, with demonstrated success in contract sales
• Bachelor’s degree in a related field
• Strong financial acumen and ability to properly plan and execute business plans
• Embraces change and champions corporate initiatives
• Demonstrated ability to coach and mentor associates and peers
• Track record of success in the area of consultative selling, networking and negotiations
• Proficient communication and interpersonal skills and ability to work with and influence a variety of key stakeholders
• Experience building trust with prospective customers and securing new business
• Strong business and restaurant operations acumen to manage sophisticated customers
• Analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
• Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
• Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook)
• Demonstrated ability to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing)
• Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
• Understanding of marketing principles, product lines, ordering procedures and Sysco’s credit terms
• Valid driver’s license with access to a vehicle may be required. Up to 50% travel within region required

Benefits

• Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
• Short-Term and Long-Term Disability
• Life Insurance
• Voluntary Optional Insurance
• Parental Leave Plan
• Company Pension Plan
• Group RRSP & TFSA
• Employee and Family Assistance
• Stock Purchase Plan
• Maple Virtual Care
• Unlimited on-line learning
• Sysco product discounts
• Preferred vendor discounts
• Associate Resource Groups (*benefits may vary based on location or bargaining unit)