Manage and respond to inbound sales inquiries from potential customers and partners.
Maintain and manage sales pipelines through CRM tools.
Conduct lead research and prospecting across the Australian, New Zealand, and US markets.
Build and maintain relationships with direct-to-store independent retailers.
Create and manage sales communication templates across email, SMS, and phone channels.
Develop sales automation workflows to improve outreach and follow-ups.
Support the commercial quoting process and prepare sales proposals.
Create and manage sales documentation using PandaDoc or similar tools.
Maintain accurate CRM records and support sales reporting.

Proven experience in sales support, sales operations, or inside sales roles.
Strong communication skills, particularly phone-based conversations and relationship building.
Experience using CRM platforms to manage sales pipelines.
Ability to create sales automations, templates, and workflows.
Experience with sales documentation tools such as PandaDoc (or similar).
Strong research and lead generation skills.
Excellent organizational and time management skills.
Ability to work independently in a standalone role.
Preferred Qualifications:
Experience in the supplement, nutraceutical, or vitamin industry.
Familiarity with Kava products or South Pacific wellness products.
Experience working with international markets (AU, NZ, US).
Background supporting retail or independent store sales channels.
High level skills in Monday.com CRM would be an advantage

Work Arrangement & Expectations:
This is a remote role that will be set up as an independent contractor engagement.
To ensure alignment and transparency, successful candidates will be expected to:
Disclose any existing ongoing roles or client work
Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

Sales Specialist

Key skills