About this role

Drive insights and actions for reseller partners and vendors
Identify opportunities to increase usage of the Xvantage platform for both reseller partners and vendors
Focused on a portfolio of customers or vendors to build a full solution
Develop a comprehensive understanding of the products and services across the GTM organization
Stay up to date with industry trends, technological advancements, and competitive offerings
Collaborate with the sales team to identify customer needs and recommend suitable solutions
Assist in pre-sales activities, including product demonstrations, technical consultations, and proposal development
Proactively engage with customers to understand their challenges, goals, and requirements
Work closely with key vendors to stay informed about product updates, promotions, and marketing campaigns

Typically requires a four-year college degree or equivalent experience
2 years functional experience in a sales or solutions role within the technology industry, preferably with a focus on platform products or services

Customer Experience Representative

Key skills