Junior Client Manager – Digital

Role Overview

• Working on digital media campaigns in cooperation with the team
• Preparation and development of digital media campaigns, consulting appointments, trainings and presentations for our clients
• Controls key figures and budgets, evaluation and presentation of KPIs, reports and analyses for our clients
• Participation in the digital planning of measures on an annual and monthly level, as well as responsibility for implementation and optimisation in day-to-day business with the inclusion of customer journey analyses, attribution and dynamic budget
• Supports on producing digital innovative and ambitious strategic and business solutions that balance client and agency values in close collaboration with staff and clients
• Builds client relationships as a trusted digital advisor to client and industry stakeholders
• Participates with team, in the clients' business: understanding their challenges, goals, external economic environment, markets in which they operate, competitive threats and relevant agency partners; knows their business model, performance and idea of success; has knowledge of the client's products and applies that knowledge to deliver innovative and ambitious plans and services to clients
• Manages independent analysis and insights generation from studies, research & reports or in collaboration with the (Senior) Manager
• Manages administrative tasks such as invoice management, campaigns in Leading Media, etc.
• Works independently on pre-defined digital campaigns and reports regularly to the Client Director or/and to the (Senior) Digital Consultant
• Works collaboratively across dentsu and across network as needed – uses good knowledge of products and services to drive business value for clients and dentsu
• Leverages internal relationships
• Regular, proactive reporting of all client activities to the Line Manager
• Seeks help and flags risks at an early stage
• Constantly and independently increasing levels of knowledge by contacting internal colleagues on questions
• Represents the agency to the outside world as well as the client within the agency

Requirements

• English is mandatory, other languages are a plus
• 2 years of work experience (media agency experience is a great plus)

Benefits

• 25 days of holidays
• 2 volunteer days for charitable activities
• Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assistance program to support your well-being
• 40-hour week & overtime compensation
• Flexible working hours model (flextime)
• Independent home office management
• State-of-the-art, creative office space with ergonomically equipped workstations
• Pet friendly offices (Zurich and St. Gallen)
• Full access to Dentsu Academy, on-site learning sessions, online language courses
• Referral bonus program
• Workation possibility
• Team events: company parties, monthly breakfasts, aperos