Signs and Graphic Market Manager

Role Overview

• Converts sales leads into clients through a process of analyzing customers' needs, submitting job proposals for customer review, closing the sale, facilitating successful customer transition from sales to the project coordination team, writing and facilitating change orders, and ensuring referral source retention and customer satisfaction via quality control process.
• The Sales Rep. is responsible for producing sales that meet produced gross profit margin objectives.
• He/she coordinates the sales process to see that service and quality objectives are fulfilled.
• He/she helps to manage the customers’ experience with the company and its employees.
• Assist with and accept delegated tasks from the Sales Manager.
• Other duties may be assigned, that may or may not include the following: pick-up & delivery of materials, supplies, signs, etc.
• File & proof generation, follow-up on proofing with customers, lead generation activities which will include early morning or evening meetings.
• Ensure all estimates produced reflect scope of work required by the customer.
• Ensure sales goals are achieved.
• Ensure estimates written to achieve company gross profit goals.
• Ensure necessary briefing with assigned Project Manager is completed for each job sold.
• Ensure all sales paperwork is organized and job progress is maintained so as to meet management and customer expectations.
• Ensure company adopted customer service principles are understood and implemented through the sales processes.
• Ensure project pricing reflects market pricing; ability to sell on value not price.
• Ensure all customers are satisfied with services performed.
• Ensure all incoming calls related to sales activities are responded to immediately and followed up promptly.
• Ensure all authorizations are obtained prior to work beginning and proper procedures are followed when funds should be collected on jobs.

Requirements

• Possess high school diploma or equivalent.
• Possess valid Drivers License and Proof of insurance with a commercial use rider.
• Must also have a reliable vehicle.
• Minimum of three years experience in the position of Estimator for company of comparable size or equivalent experience.
• Excellent communication skills, including ability to present and speak in public.
• Ability to exercise integrity, at the moment of choice and think/reason strategically.
• Ability to read, analyze and interpret job estimates and reports.
• Advanced computer skills including software, hardware, programs, and application.
• Ability to calculate figures and amounts such as discounts, interest, gross margin, mark-up, commissions, percentages, area, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to read and interpret documents such as map reading, safety rules, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak English effectively with customers, employees, or the public in general.

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Medical coverage will be provided based on company policy
• Paid Vacation will accrue and can be taken as per Company Policy
• The company offers six (6) paid Holidays per Annum
• Cellular Phone allowance – Cell phone bill monthly base covered – bill to be submitted for reimbursement
• Mileage Reimbursements will be paid for employee use of personal vehicle