Employee Experience Program Manager

Role Overview

• The Employee Experience Program Manager is responsible for designing, managing, and continuously improving employee experience programs that drive connection, engagement, and organizational effectiveness.
• This role independently owns multi-quarter programming, translates employee insights into actionable strategies, and drives alignment across stakeholders to deliver measurable outcomes.
• The Program Manager plays a key role in connecting employee experience initiatives to business priorities through structured program design, data-informed decision-making, and cross-functional collaboration.
• Design and manage multi-quarter employee experience programming aligned to organizational priorities.
• Anticipate employee needs and tailor programs to business context.
• Measure program effectiveness and continuously adjust based on outcomes and feedback.
• Independently manage program operations, partnerships, and execution.
• Conduct needs assessments and focus groups to identify gaps in employee connection, belonging, and team effectiveness.
• Facilitate employee listening and connection initiatives independently.
• Build structured connection approaches and frameworks based on insights.
• Use employee feedback to recommend targeted actions that improve experience and engagement.
• Analyze employee experience data to identify trends, patterns, and root causes.
• Develop data-informed recommendations and track impact over time.
• Translate complex employee data into clear, structured narratives for different audiences.

Requirements

• Bachelor’s degree in Human Resources, Organizational Development, Business, or related field, or equivalent experience
• 6-8 years of experience in employee experience, HR program management, or a related field
• Demonstrated experience independently managing programs or initiatives end-to-end
• Strong analytical skills with the ability to identify patterns and develop actionable insights
• Proven ability to collaborate and influence across teams and levels
• Strong organizational and execution skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• SHRM, PHR, or related certification (preferred)
• Experience managing employee communities (e.g., ERGs, BRGs, CRGs) (preferred)
• Experience facilitating sessions, workshops, or employee programs (preferred)
• Experience working in a fast-paced, evolving organization (preferred)

Benefits

• Remote first work environment
• Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members
• Dental, Vision, Short
• and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)
• Additional buy-up options for Short
• and Long-Term Disability and Life Insurance
• 401(k) with an employer match up to 3.5% available after 60 days
• Community Service Day to give back and support what you love in your community
• 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like
• Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work
• Tuition Reimbursement for accredited degree programs
• Paid New Parent Leave that can be used for adoption or birth
• Pet insurance to protect your furbabies
• A robust mental health benefit and EAP service through Spring Health to support you when you need it most