Execute SOC Operational Strategy
Oversee all global SOC operations, ensuring alignment with MassMutual’s cybersecurity strategy and regulatory requirements
Review SOC metrics, staffing needs, and budget requirements with security leadership
Drive Threat Detection & Incident Response Excellence
Lead the response to cybersecurity events and critical incidents, ensuring appropriate analysis, prioritization, escalation, and communications
Ensure structured and consistent incident handling processes across all SOC tiers
Strengthen Enterprise Communication & Decision Support
Act as the escalation and communication liaison with senior leadership and other critical stakeholders
Ensure timely, risk-aware decisions and clear communication of incident impacts and recommended actions
Advance Detection Engineering & Automation Capabilities
Partner with Detection Engineering and Security Platforms to optimize SIEM/SOAR alerting logic, tuning, and playbook development
Expand automation to improve analyst efficiency and response consistency
Develop & Inspire a High-Performing Global Team
Guide analyst growth through training, mentorship, certifications, and hands-on exercises
Foster a culture rooted in MassMutual values of inclusion, innovation, and continuous improvement

Bachelor's Degree or equivalent professional experience
8+ years of progressive experience in cybersecurity, including SOC leadership, threat detection, and incident response
2+ years of experience leading large, globally distributed technical teams in high-pressure operational environments
Flexibility to support off hours and weekends on call

Access to learning content on Degreed and other informational platforms
Regular collaboration with the Threat Intelligence, Security Platforms and Detection engineering teams
Focused one-on-one time with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

Director, Global Security Operations Center

Key skills