Collaborate with CTR cross-functional teams (North America/Korea), internal/external customers, sales teams, and agent representatives to develop and execute CTR's strategy and value proposition
Manage customer communication and address concerns across the global CTR team
Communicate customer program requirements to internal teams (engineering, design, purchasing) and assist with pricing proposals
Negotiate and secure new business opportunities
Provide weekly sales and activity reports suitable for executive presentation (VP/CEO level)
Nurture existing and new customer relationships through trade shows, events, training webinars, and field sales initiatives
Monitor customer payment compliance within agreed terms
Calculate sales budgets, forecasting, margins, commissions, and other financial metrics
Oversee high-volume and strategically important programs
Manage agency representative partnerships with a proven track record
Handle customer communication and negotiation for critical supply chain/logistics issues
Monitor market and competitor activities to identify opportunities and threats

Minimum 6+ years of account management experience in the Automotive Aftermarket Industry, OE, or Tier 1 levels
Knowledge of suspension/chassis products preferred
Strong negotiation skills with a professional, positive attitude
Excellent verbal and written communication with attention to detail
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Power BI)
Strong organizational skills with the ability to prioritize and meet deadlines
Self-motivated team player with strategic thinking and flexibility
Fiscal responsibility and effective time management
Bachelor's degree in Engineering or Business from an accredited four-year institution
Valid passport and driver's license required
Multilingual capabilities (Spanish/French) preferred
Ability to travel extensively (up to 75%) within the USA and Canada.

Eastern Regional Sales Manager

Key skills