Lead GRL divisional strategic planning in alignment with global organizational priorities.
Translate strategic objectives into actionable roadmaps, frameworks, OKRs, and execution plans that advance the divisional, pathway, and enterprise strategy.
Serve as strategy advisor to the GRL Core Leadership Team, providing insight into priorities, tradeoffs, performance, impact, and problem solving.
Ensure that behavior-centered insights are integrated into strategy formulation, framing, and execution.
Ensure OKRs and success metrics are behavior centric where human decisions and actions are critical to success.
Develop and manage a portfolio of cross-functional projects to ensure alignment, prioritization, integrated sequencing, and effective execution.
Establish and oversee portfolio governance, tracking, and reporting to monitor progress, risks, and impact.
Partner with project owners and managers to manage interdependencies, mitigate risk, and drive decision making.
Oversee high-priority, cross-functional strategic initiatives within GRL and the Operations Pathway.
Supervise and coach direct reports to build capacity, foster professional development, and sustain a healthy, high-performance, and collaborative team culture.

Graduate degree in pertinent area of study, or equivalent combination of bachelor’s degree and relevant work experience.
7-10+ years of professional experience in project or portfolio management, strategic planning, and change management.
Project management or operations management certification preferred.
Agile certification preferred.
People management experience strongly preferred.
Demonstrated experience leading or sponsoring initiatives requiring significant behavior change across teams or systems.
Experience partnering with specialists (e.g., behavioral science, design, learning, or change experts) and integrating their work into enterprise execution.
Strategic and critical thinker.
Highly organized and detail oriented.
Exceptionally collaborative across diverse teams.
Clear, concise, and persuasive communicator, verbally and in writing.
Budget management experience strongly preferred.
Ability to translate strategy into behaviorally grounded execution plans.
Ability to assess whether solutions are likely to be adopted and sustained in real operating contexts.

Operations Manager – Global Risk & Legal

Key skills