Understanding how to manage in a matrixed environment
Ability to support and mentor in a small team dynamic environment
Enrich and uphold the cultural and performance of the software engineering team
Lead by example as a servant-leader
Work with peers and organizational leaders to maintain a positive team morale
Coach and hold individuals accountable to improve their performance and their skills
Collaborate with the Sr. Director of Software Engineering and the team to establish and refine common software engineering tools, techniques and practices
Assure common engineering standards, collaboration, operational practices, architectural principles, and practices are upheld by their team members
Promptly communicate and escalate sprint timing or deliverable concerns to stakeholders and leaders
Assure that scrum master duties are maintained and oversee the teams regular sprint backlog
Execute on the sprints to stay on pace with the software engineering roadmap
Assure that team members receive adequate and relevant training and enrichment opportunities
Assure that an on-call rotation is maintained and executed
Assure that incident and change management, security and issue escalation procedures are followed
Prepare and conduct performance reviews
Requirements
Advanced knowledge of Salesforce.com CRM platform
Experience with developing using Apex, Flows, Lightning components, and integrations with third parties (internal and external) using platform events
Four or more years leadership experience in the field of Software Engineering, leading a team
Six or more years’ experience in leading problem resolution, issue remediation, and IT deployments
Six or more years’ experience working with business leaders on a daily/weekly basis
Four or more years’ experience performing merit reviews and compensation management
Six or more years’ experience in hands-on software development or engineering
Two or more years’ experience in formal Project Management methodologies like agile or scrum
Two or more years’ experience in tactical planning
Demonstrated solid understanding of scalable technology architectures