Own and drive programs from discovery through delivery across company systems and third-party partners
Translate discovery input into clear technical requirements with architecture, engineering, and product teams
Align program teams and execute a communication strategy that minimizes customer and business impact
Coordinate with external organizations to drive technical implementations and resolve integration issues
Serve as the voice of the program to leadership and key stakeholders, escalating risks and decisions as needed
Run and facilitate scrum ceremonies and capture team metrics to support program delivery
Drive roadmap and capacity planning and ensure tickets are created, estimated, and updated
Partner with engineering leads on teammate allocation, end-to-end testing, and release readiness
Track action items, assign owners, and hold teams accountable to timelines and deliverables

4–6 years of experience in technical program delivery
Experience delivering technical solutions in cross-functional teams, including mobile app initiatives
Proven skill managing risks, issues, dependencies, and end-to-end testing across programs
Experience engaging executives and communicating program status, risks, and needs clearly and concisely
Strong facilitation of agile processes and sprint ceremonies (standups, planning, retros, demos)
Ability to establish, monitor, and improve key performance metrics with engineering leads
Strong communication, organization, and attention to detail
Bias toward action, openness to feedback, and ability to provide constructive feedback
Experience proactively identifying and surfacing timeline and dependency risks
Hands-on experience with Jira for managing scrum team ceremonies
Experience with Jira Align and/or Clarizen
Familiarity with Retrium, Confluence, Trello, Miro, and Microsoft suite including Microsoft Project

Technical Program Manager

Key skills