Cultivate customer relationships for on-your-land homebuilding, providing a positive and stress-free experience for the home buyer.
Responsible for generating and nurturing leads, presenting home designs, and helping customers understand jurisdictional requirements.
Work closely with clients to ensure they fully understand the construction process, timelines, and costs associated with building on their lot.
Provide unparalleled customer service, and guide customers on the home building/buying journey.
Collaborate with customers and senior project managers in gathering important information from jurisdictions and utility providers to discover if their property is buildable.
Ensure information is accurately documented in the contract and the Customer Relationship Management (CRM) software.
Use marketing initiatives to grow brand awareness and generate adequate traffic and sales.
Participate in recurring sales training and collaborate on an ongoing basis with the sales team.
Requirements
Education: Associates degree or higher is preferred or equivalent combination of education and/or work experience.
Experience: 5+ years of professional level experience in sales and/or customer service. Mortgage, construction, and build-on-your-lot real estate strongly preferred.
Background check is required.
Valid driver's license and current liability insurance are required. Reliable transportation is required to facilitate travel throughout your workday.
Specialized Knowledge / Professional Certification Entrepreneurial mindset.
Ability to target, receive, and manage qualified leads with strong follow-up skills and disciplined execution.
Comfortable in CRM systems (i.e. Salesforce) and good follow-up skills and discipline.
Proficient computer knowledge/skills (i.e., MS Office Suite such as Excel, Word, and PowerPoint).
Benefits
Paid time off which includes the following: Up to 10 days of vacation time accrued annually, 5 days of Paid Sick and Safe Time (PSST), Seven Paid Holidays, Birthday off.
Access to Medical, Dental, and Vision insurance.
Comes with generous company contributions to premiums (subject to all eligibility requirements).
Options for Health Savings Account with a company contribution or Flexible Spending Account; for medical and dependent care expenses.
Life Insurance and Short-Term Disability Insurance.
Employee Assistance Program is provided to you and members of your household at the company’s expense.
401(k) retirement plan with a company match on your contributions.
Paid Parental Leave.
Available Discounts for both your daily and splurge expenses through PerkSpot.
Participation in Simplicity by Hayden Homes' home purchase discount after 1 year of employment (subject to all eligibility requirements).