Coordinate same-day infusion visits for urgent supportive care and provide clear patient instructions/reinforce regarding when to call back or escalate care
Monitor Canopy Work Queue ticket dashboard
Prioritize patient needs and determine appropriate level of care, provide real-time clinical advice for symptom management, and escalate urgent or complex cases to providers promptly
Utilize Canopy symptom algorithms to perform telephone triage of patient-reported symptoms, document symptom related calls, and coordinate care with providers and clinic staff
Act as liaison between patients/caregivers and multidisciplinary teams when coordinating care
Complete detailed documentation of all patient interactions and education related to care and communications with patients, staff and providers
Monitor hospitalization and re-admissions as related to Case Management
Maintain oncology related competency via required ONS courses and CEU’s
Demonstrate competency to provide care appropriate to the age group of this patients’ population
Requirements
Minimum of 2 years oncology experience required
Current, unincumbered RN license in the state of Florida