Senior Director, Benefits

Role Overview

• The Senior Director of US Benefits is responsible for the management of Robert Half’s Benefit and Wellbeing offerings to active, leave and COBRA participants, in the U.S.
• Ensuring the overall compliance and operational efficiency of the day-to-day operations
• Provides direction and guidance relating to planning, organizing, implementing and evaluation of benefit and leave of absence policies, practices and procedures in a manner consistent with federal, state regulations and compliance
• Interprets, analyzes, and manages various benefits contracts, health and welfare plans in compliance with ERISA, HIPAA, leave of absence and FMLA regulations, COBRA, Workers’ Compensation and more
• Responsibilities include benefits administration and communication of U.S. benefits programs
• Handling complex situations such as sensitive escalations, vendor system and process issues, carriers’ policies and practices, Open Enrollment, RFPs, etc.
• Evaluating and participating in the long-term planning, analysis and development of benefit program offerings relative to market data and Robert Half objectives
• Recommending process and program enhancements and plan design changes
• Designing, implementing and communicating wellbeing programs across the U.S.
• Works closely with multiple external vendors, internal departments, and internal and external legal counsel.

Requirements

• 10+ years of benefits experience required
• Working knowledge in health and insurance carriers and TPAs is required
• 5+ years of management experience with two plus direct staff reports
• Demonstrated ability to lead, coach and develop high performing staff members to enable their maximum potential
• Strong experience with vendor management, performance metrics and service level expectations and accountability
• Demonstrated experience and capability to work cross-functionally in a complex and highly matrixed organization
• Subject matter expert in health and benefit policies and regulations (ERISA, ACA, HIPAA, etc.)
• Strong analytical and problem-solving skills
• Proficient computer skills, particularly Microsoft Office (Excel, Word, PowerPoint, etc.); working knowledge of PeopleSoft, Workday HCM, Empyrean and payroll is desirable
• Ability to develop and present content that is easy to understand and convey key messages to influence various audiences
• Proven organizational skills with attention to detail and the ability to prioritize and manage competing demands
• Approachable leader with a passion for success and an ability to mentor others
• Ability to exercise independent discretion, sound judgment, proactively resolve issues and work effectively with various teams to drive results
• Reliable, detail oriented and a team player with excellent interpersonal skills
• Possess excellent listening, verbal and written communications skills
• Must be a strategic thinker and have ability to create long term roadmaps
• Embraces change and working in a multiple priority fast-paced environment
• High Integrity
• trustworthy, professional, and credible with respect for confidentiality
• Remains calm under pressure; has a sense of humor and is comfortable addressing difficult situations
• Ability to travel to San Ramon as needed.

Benefits

• group health insurance benefits (medical, vision, dental)
• FSA and HSA healthcare accounts
• life and accident insurance
• adoption and fertility assistance
• paid parental leave of up to 6 weeks
• short/long term disability
• paid time off for vacation, personal needs, and sick time
• up to 17 days of CTO per calendar year
• up to 11 paid holidays per calendar year
• opportunity to contribute to 401(k) savings and investment plan