The Senior Director of US Benefits is responsible for the management of Robert Half’s Benefit and Wellbeing offerings to active, leave and COBRA participants, in the U.S.
Ensuring the overall compliance and operational efficiency of the day-to-day operations
Provides direction and guidance relating to planning, organizing, implementing and evaluation of benefit and leave of absence policies, practices and procedures in a manner consistent with federal, state regulations and compliance
Interprets, analyzes, and manages various benefits contracts, health and welfare plans in compliance with ERISA, HIPAA, leave of absence and FMLA regulations, COBRA, Workers’ Compensation and more
Responsibilities include benefits administration and communication of U.S. benefits programs
Handling complex situations such as sensitive escalations, vendor system and process issues, carriers’ policies and practices, Open Enrollment, RFPs, etc.
Evaluating and participating in the long-term planning, analysis and development of benefit program offerings relative to market data and Robert Half objectives
Recommending process and program enhancements and plan design changes
Designing, implementing and communicating wellbeing programs across the U.S.
Works closely with multiple external vendors, internal departments, and internal and external legal counsel.
Requirements
10+ years of benefits experience required
Working knowledge in health and insurance carriers and TPAs is required
5+ years of management experience with two plus direct staff reports
Demonstrated ability to lead, coach and develop high performing staff members to enable their maximum potential
Strong experience with vendor management, performance metrics and service level expectations and accountability
Demonstrated experience and capability to work cross-functionally in a complex and highly matrixed organization
Subject matter expert in health and benefit policies and regulations (ERISA, ACA, HIPAA, etc.)
Strong analytical and problem-solving skills
Proficient computer skills, particularly Microsoft Office (Excel, Word, PowerPoint, etc.); working knowledge of PeopleSoft, Workday HCM, Empyrean and payroll is desirable
Ability to develop and present content that is easy to understand and convey key messages to influence various audiences
Proven organizational skills with attention to detail and the ability to prioritize and manage competing demands
Approachable leader with a passion for success and an ability to mentor others
Ability to exercise independent discretion, sound judgment, proactively resolve issues and work effectively with various teams to drive results
Reliable, detail oriented and a team player with excellent interpersonal skills
Possess excellent listening, verbal and written communications skills
Must be a strategic thinker and have ability to create long term roadmaps
Embraces change and working in a multiple priority fast-paced environment
High Integrity
trustworthy, professional, and credible with respect for confidentiality
Remains calm under pressure; has a sense of humor and is comfortable addressing difficult situations
Ability to travel to San Ramon as needed.
Benefits
group health insurance benefits (medical, vision, dental)
FSA and HSA healthcare accounts
life and accident insurance
adoption and fertility assistance
paid parental leave of up to 6 weeks
short/long term disability
paid time off for vacation, personal needs, and sick time
up to 17 days of CTO per calendar year
up to 11 paid holidays per calendar year
opportunity to contribute to 401(k) savings and investment plan