Perform detailed analysis of telecom invoices and related datasets to identify potential vendor overbillings and billing discrepancies.
Document identified overbillings in structured spreadsheet formats and upload claims into TEOCO’s Claim Center application with clear explanations and supporting evidence.
Participate in client calls and meetings to present audit findings, explain methodologies, and respond to inquiries.
Apply audit methodologies such as pattern recognition, data filtering, and cross-referencing across multiple data sources to validate findings.
Utilize tools including Microsoft Excel, Microsoft Access, KNIME, and SAP BusinessObjects to analyze large datasets and support audit processes.
Research and validate billing discrepancies using contracts, tariffs, provisioning systems, and other relevant documentation.
Review and approve invoices within TEOCO’s Cost Management system (BillTrak), ensuring proper analysis, coding, and documentation standards are met.
Support reporting initiatives by monitoring scheduled reports, developing new reporting solutions, and ensuring alignment with internal and client KPIs.
Assist with client and vendor communications, including responding to inquiries and supporting issue resolution.

Bachelor’s degree in Finance, Accounting, Economics, Mathematics, Statistics, or related field
Strong analytical and problem-solving skills with high attention to detail
Proficiency in Microsoft Office Suite, particularly Excel
Ability to analyze and interpret large datasets effectively
Strong written and verbal communication skills
Effective time management and organizational skills
Ability to work both independently and collaboratively in a team environment
Comfortable operating in a structured, process-driven, and client-focused environment
Experience with tools such as Microsoft Access, SAP BusinessObjects, or KNIME
Familiarity with telecom billing concepts and invoice auditing
Advanced Excel skills (pivot tables, XLOOKUP/VLOOKUP, data cleansing, complex formulas)
Basic SQL knowledge

Senior Telecom Expense Analyst

Key skills