Role Overview
- Hold requirements meetings with appropriate representatives to elicit requirements.
- Create any necessary requirements documentation in order to support the development of the required solution using most appropriate tools.
- Understand, interpret and translate data
- Liaise with appropriate representatives and support teams to ensure that the solutions provided are fit for purpose at point of delivery and throughout the solutions life.
- Act as a Change Lead and be the point of contact, effectively and efficiently distributing any communications.
- Investigate third line support issues and liaise with the relevant area for resolution.
- Build strong working relationships with stakeholders.
- Coach and mentor new employees in familiarising themselves with analysis procedures, processes and systems.
- Perform any other duties as assigned by the Product Owner with accountability and responsibility defined prior to the commencement of these duties.
- Support testing throughout change lifecycle. Includes acceptance and system testing.
- A flexible approach is required and out of hours working is expected to support business as usual activities or project deadlines.
Requirements
- Must have a minimum of 3 years’ experience
- They must also have a strong understanding of data and the way data is used within the Davies business.
You must: ****
- Be self-motivated with a strong work ethic that can work with limited supervision.
- Have the ability to adapt to a rapidly changing environment, ability to think ‘on their feet’ and learn quickly.
- Have excellent communication and interpersonal skills, calm under pressure & sound judgement in complex situations.
- Be co-operative, collaborative, and work toward common goal with others.
- Be open and inclusive approach, willing and able to interact internally and externally and at all levels within the company.
- Have excellent verbal and written communication skills with the ability to articulate complex ideas in a clear and concise manner.
- Have the ability to work under pressure and prioritise effectively, working on multiple tasks at the same time.
- Be competent user of IT with good working knowledge of Microsoft packages and confident in embracing new technology.
- Be organised, proactive and confident self-starter.
- Show a highly committed attitude.
- Be methodical and accurate, showing great attention to detail.
- Demonstrate teamwork
- Contributes actively to an environment in which colleagues work cooperatively with each other.
- Demonstrate Agile – Experience of Agile Scrum methodology.
Benefits
**Career & Purpose **
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
**Mental, Physical & Emotional Wellbeing **
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan