Perform installation, servicing, and repair of material handling systems, including conveyors, palletizers, and robots.
Troubleshoot and repair electrical and mechanical systems with minimal supervision.
Program and service Allen Bradley PLCs using Rockwell Software.
Follow detailed work instructions and collaborate with engineering teams to update or amend outdated instructions.
Continuously improve training guides and documentation for both internal teams and customers.
Provide on-site customer training on equipment usage, troubleshooting, and basic repair procedures.
Ensure customer satisfaction by promptly addressing any challenges related to equipment delivery and installation.
Diagnose and repair complex technical issues
Perform preventive maintenance on equipment
Provide technical support and guidance to customers
Collaborate with crossfunctional teams to resolve customer issues
Maintain accurate records of service activities and customer interactions

At least 1 year of experience with electrical and mechanical troubleshooting.
Valid driver's license and an acceptable driving record.
High School Diploma or equivalent.
Previous experience in the material handling industry.
Hands-on experience working with conveyor systems.
Experience with installation and technical service of equipment
Allen Bradley PLC or similar experience.
Strong communication skills (written and verbal)
Ability to identify and correct mistakes in technical documentation and instructions.
A college degree or technical/professional certifications are a plus.

Senior Field Service Technician – Material Handling Equipment

Key skills