Assist other technicians with repair and maintenance activities
Complete work orders, logs, records, and reports using written and computer-based systems
Diagnose mechanical and electrical issues using blueprints, schematics, and diagnostic tools (e.g., multimeter, laptop)
Operate material handling equipment, battery equipment, moving machinery, and other powered equipment
Utilize TCP/IP as a troubleshooting and setup tool
Perform preventive maintenance and repairs on distribution center equipment, including:
Material handling and conveyor systems
Pneumatic and hydraulic systems
Dock equipment
Electrical and electronic systems
Troubleshoot and repair complex electrical and electronic systems, including:
PLCs
Networks and PC-based logic controls
External I/O devices
Assist with development of technical documentation, training materials, and troubleshooting guides
Document customer support issues and resolutions in CMMS and dashboard databases
Collaborate with Customer Service and other internal teams to resolve issues efficiently
Follow up to ensure issues are fully resolved and customer expectations are met
Participate in cleaning conveyor systems and parts cages as required
Maintain inventory of company-issued tools
Complete required documentation accurately and on time
Adhere to all company standards, operating procedures, and safety requirements
Perform additional duties as assigned
Ability to work at heights using appropriate fall protection PPE

Senior Field Service Technician

Key skills