Create customer content using HTML, CSS, Javascript, and Liquid templating language within required SLO
Collaborate with team members to gather requirements and troubleshoot content issues
Perform peer code reviews and provide feedback to ensure content meets Total Expert standards for accessibility, responsiveness, and performance
Create and maintain internal team documentation, templates, and reusable components
Translate technical topics for non-technical stakeholders and customers as needed
Ensure custom content is scalable and reusable for future use cases
Stay current on feature releases and updates within the Total Expert platform and adapt development practices accordingly
Proactively test and validate email rendering and browser compatibility across supported clients
Identify opportunities to improve tooling, workflow efficiency, and automation of repetitive tasks
Participate in cross-functional projects with Product, Engineering, and Marketing to support long-term content innovation

Strong verbal and written communication skills
Ability to communicate effectively with customers to establish and clarify technical requirements
Able to manage multiple projects simultaneously across cross-functional teams
Ability to operate both strategically and tactically within the scope of customer projects
Highly self-motivated, organized, and capable of making independent decisions
Passionate about building great products, solving complex problems, and contributing to scalable solutions
Strong analytical and problem-solving skills
1–2 years of coding or web development experience (Computer Science degree or equivalent experience preferred)
Experience using an HTML email framework such as Foundation for Email
Experience working with email testing tools (e.g., Litmus, Email on Acid)
Preferred: experience with Adobe Creative Suite, specifically InDesign, Photoshop, Illustrator

Content Software Developer

Key skills