Account Executive – Screening

Role Overview

• Achieve Sales Targets: Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies
• Target and Engage Healthcare Providers: Focus on building strong relationships with healthcare providers, gaining their commitment to adopt the Shield test for CRC and other cancers
• Challenger Selling: Engage healthcare providers to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes and streamline their practice
• Educate and Support Providers: Provide in-depth product knowledge and training to primary care practices to gain all stakeholder support, beyond the provider, ensuring smooth integration of SHIELD into their workflow
• Collaborate with Cross-Functional Teams: Work closely with clinical, marketing, and product teams to align sales strategies, share feedback, and ensure cohesive execution of business plans
• Strategic Business Expansion: Identify new business opportunities within your territory and foster collaborations with regional and local laboratories to expand reach and ensure phlebotomy draw agreements
• Plan & Execute Launches: Develop and execute business plans in line with brand strategies to support the successful launch of new cancer screening technologies
• Monitor Competitive Landscape: Continuously analyze market trends, competitor offerings, and customer feedback to inform sales tactics and report insights to leadership
• Customer Feedback & Reporting: Regularly share key insights and opportunities with the Commercial Team to enhance product offerings and optimize sales strategies
• Provide High-Touch Customer Service: Maintain exceptional customer service standards by resolving issues proactively and supporting healthcare providers in every phase of the sales process
• Compliance & Administrative Excellence: Ensure adherence to company policies, industry standards, and regulations, while managing multiple projects and deadlines effectively

Requirements

• A minimum of 4 years of customer-facing sales experience in the healthcare industry (diagnostics, medical device, or pharmaceutical sales), or a minimum of 2 years of customer-facing sales experience in the healthcare industry and direct clinical experience in a patient care environment, as a registered nurse or a physician assistant
• Experience with diagnostic products, particularly blood-based testing or cancer screening products, directly to primary care providers
• Familiarity with the primary care landscape in your assigned territory is a plus
• Demonstrated ability to engage in selling conversations, overcoming objections and aligning client needs with product offerings
• Proven experience in planning and executing product launches in the healthcare or diagnostic space
• Strong understanding of the healthcare provider landscape, with the ability to quickly learn and apply technical product knowledge to drive sales
• Exceptional oral and written communication skills with the ability to present complex information in an easily understandable manner
• Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress
• Superior negotiation, problem-solving, and customer service skills
• High-touch customer service and relationship-building skills, with a focus on long-term partnership and success
• Valid Driver’s License: A clean driving record is required for daily field office and customer visits
• Ability to travel daily within assigned territory and occasional national travel for sales meetings

Benefits

• Employee may be required to lift routine office supplies and use office equipment
• Ability to sit for extended periods of time
• Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs
• Collaborative and innovative work environment