Operations Program Manager – Contingent Upon Award

Role Overview

• Support overall program execution and act on behalf of the Senior Operations Program Lead as directed
• Maintain workforce tracking, staffing status dashboards, and program reporting across multiple operational areas
• Support preparation and delivery of contract deliverables, performance reports, and operational documentation on schedule
• Assist with budgeting coordination, expense tracking, and financial reporting activities
• Perform data analysis to identify trends, gaps, and opportunities for operational and staffing improvement
• Ensure compliance with contract requirements, policies, and standard operating procedures across the program
• Coordinate and actively manage full-cycle recruiting activities including requisition management, job posting, candidate tracking, interview scheduling, and offer coordination
• Serve as a primary liaison between program leadership and internal/external recruiting resources to ensure positions are filled against staffing plans and contract requirements
• Manage onboarding and in-processing workflows, ensuring new hires complete required steps efficiently and are mission-ready upon start
• Maintain accurate personnel records, clearance tracking, and staffing databases to support reporting and compliance requirements
• Coordinate employee relations matters, performance documentation, and separation processing in alignment with HR policies and applicable regulations
• Support workforce planning activities including position forecasting, attrition tracking, and succession readiness
• Coordinate training and professional development activities across program staff, tracking completion and identifying gaps
• Facilitate communication between leadership, staff, and stakeholders to ensure alignment across all functional areas
• Support continuous improvement initiatives across operations, staffing pipelines, and service delivery

Requirements

• 8–12+ years of professional experience in federal program management, enterprise operations, or mission support services
• 3+ years of direct experience in recruiting coordination, talent acquisition operations, or HR administration — including managing requisitions, tracking candidates, and supporting full-cycle hiring workflows
• Demonstrated experience managing personnel lifecycle activities: onboarding/in-processing, records management, clearance tracking, and offboarding
• Strong organizational, analytical, and written/verbal communication skills
• Proficiency in Microsoft Office suite and collaboration tools (Excel, Word, SharePoint or equivalent)
• Ability to manage competing priorities effectively in a fast-paced, multi-stakeholder environment.
• Bachelor's degree required
• Master's degree in Business, Human Resources, or a related field preferred
• Experience with Applicant Tracking Systems (ATS) or HRIS platforms in a government contracting context
• Familiarity with Service Contract Act (SCA) requirements and federal contractor HR compliance
• PHR, aPHR, or equivalent HR certification
• PMP or equivalent program management certification
• U.S. Citizen with active Secret clearance (Top Secret eligible preferred)

Tech Stack

• PMP

Benefits

• Drug Free Workplace
• Equal opportunity employer
• Professional development opportunities