Provide comprehensive administrative, operational, and program support to the Defense Counterintelligence and Security Agency (DCSA) Regional Headquarters, Field Offices, and Directorates.
Ensure efficient office management, compliance with policies, and support for leadership and staff.
Handle day-to-day office management; provide support, track initiations, completions, analytical/portfolio assistance to reduce management burden.
Maintain databases, spreadsheets, and files containing critical information, track suspense actions, workloads, facility assignments, and customer requests.
Research, implement, and communicate DoD and DCSA policies and procedures using critical thinking and effective oral/written skills.
Provide phone/desk coverage; coordinate calendars, schedules, travel bookings, and preparation of official correspondence (letters, memos, reports, data/metrics, staff summaries, classified documents).
Create and edit documents including reports, spreadsheets, presentations, newsletters, brochures, letters, memos, and interoffice communications; draft from initial to final versions, ensuring accuracy in format, grammar, spelling, and policy conformance.
Track internal/external actions via task management systems; coordinate training events; review Defense Travel System (DTS) submissions for leadership.
Serve as POC for Regional Headquarters queries, monthly updates and special request from DCSA HQ and staff.

At least two (2) years of relevant administrative, program, or office support experience.
(6) years of relevant administrative, program, or office support experience in lieu of a bachelor’s degree
Strong written and oral communication skills and interpersonal skills for cross-functional teamwork.
Proficiency in English and Microsoft Office Suite.
Proficiency in data analysis tools (e.g., Microsoft suite, SharePoint, Excel).
Strong problem-solving, critical thinking, and research abilities.
Ability to handle Controlled Unclassified Information (CUI) and classified material in accordance with DCSA policies.
Strong organizational and multitasking ability.
Experience supporting senior executives or government agencies.
Familiarity with DCSA policies, investigative support functions, and automated task systems.
Ability to coordinate across multiple stakeholders and manage sensitive information.

Business Operations Analyst

Key skills