Provide telehealth and virtual care clinical triage assessments, health education and other services
Work independently to make clinical decisions on routine patient care matters
Provide patient-focused care and guidance via phone or online
Communicate with clients and team members verbally and digitally
Monitor your own performance with dashboard metrics
Participate in coaching sessions to improve performance
Document all patient/member interactions via management software

Minimum of 3 years as a Registered Nurse with recent direct patient care experience
Bilingual in English and Spanish
Must currently reside and have a Multi-State (compact) unrestricted RN license in certain states
Minimum of an associate's degree from a two-year technical college or technical school, or diploma nursing program; Bachelor's degree preferred
Ability to become licensed in additional states as required

Bilingual, Registered Nurse

Key skills